At Novalith Technologies Pty Ltd (“Novalith”, “we”, “our” or “us”), we respect your privacy and are committed to protecting the personal information we collect and hold.
This Privacy Policy explains how we collect, use, disclose and safeguard personal information submitted through our website contact form and otherwise provided to us in our interactions with customers, suppliers, investors, business partners and other stakeholders.
We handle personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and other applicable privacy laws.
Who We Are
Novalith Technologies Pty Ltd
Email: legal@novalith.com.au
Information We Collect
We may collect personal information that you provide through our website contact form or in your direct interactions with us, including:
- Name
- Company or organization name
- Email address
- Telephone number
- Enquiry details and correspondence
We only collect personal information that is reasonably necessary for our business activities.
How We Collect Information
We may collect personal information when you:
- Submit an enquiry through our website
- Request information from us
- Contact us by email, telephone or other means
- Attend meetings, events or conferences
- Engage with us as a customer, supplier, investor or business partner
We may also collect information from publicly available sources where permitted by law.
Website Enquiries
When you contact us through our website, we may collect information such as your name, company, contact details and the details of your enquiry.
We use this information to:
- Respond to your enquiry
- Provide requested information
- Assess potential business opportunities
- Manage our relationship with you
- Improve our products, services and communications
Providing personal information is voluntary. However, if you choose not to provide sufficient information, we may be unable to respond to your enquiry.
Website Technical Information
Our website does not use cookies for analytics, functionality or marketing. Our website hosting and security providers may process limited technical information, such as an IP address, where it is reasonably necessary to deliver and protect the website. We do not use this information to profile visitors or for targeted advertising.
How We Use Personal Information
We may use personal information to:
- Respond to enquiries and requests
- Provide information about our business, products, services and technology
- Communicate with customers, suppliers, investors and business partners
- Maintain the security of our systems and website
- Comply with legal and regulatory obligations
- Protect and enforce our legal rights
Marketing Communications
We will only send marketing communications where permitted by law. Any such communication will explain how you can opt out of receiving further marketing communications from us.
Disclosure of Personal Information
We may disclose personal information to:
- Novalith group companies and related entities
- Professional advisers, including legal, accounting, insurance and financial advisers
- Cloud hosting, IT and software service providers
- Contractors and business partners
- Government agencies, regulators and law enforcement authorities where required by law
- Other parties where authorised or required by law
We do not sell personal information.
International Transfers
Novalith uses service providers that may store, process or access personal information outside Australia, including in the United States. Where it is practicable to identify other countries in which overseas recipients are located, we will update this Privacy Policy accordingly.
As a result, personal information may be transferred to, stored in or accessed from jurisdictions outside your country of residence.
Where we disclose personal information to an overseas recipient, we take reasonable steps as required by applicable privacy laws to ensure that the recipient handles the information appropriately.
Security
We take reasonable technical, administrative and organisational measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention of Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy or as required by law.
When personal information is no longer needed, we take reasonable steps to securely destroy or de-identify it.
Access and Correction
You may request access to personal information we hold about you and request the correction of inaccurate, incomplete or outdated information.
To make a request, please contact us using the details set out below.
International Visitors
Our website is operated from Australia.
If you access our website from outside Australia, you acknowledge that your information may be transferred to, stored and processed in Australia and other countries where our service providers operate.
Where local privacy laws apply, we will take reasonable steps to comply with those laws to the extent required.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and will take effect from the date of publication.
Privacy Complaints
If you have a concern about how we have handled your personal information, please contact our Privacy Officer using the details below. We will acknowledge your complaint, investigate the matter and respond within a reasonable period. We may contact you if we require further information to consider your complaint.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact Us
Privacy Officer
Novalith Technologies Pty Ltd
Email: legal@novalith.com.au